How to add an authorized user to your account Print

  • authorized user, sub-user
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In order to properly assist with the management of your account, you can elect to add an authorized user to your account. An authorized user can see services, contact support and assist in the payment of invoices all without using the password to your account! In order to add an authorized user, refer to the following steps.

  1. Login to the Client Area
  2. From the top right, you'll see "Hello, [name]!", click this dropdown
  3. Select "User Management" or click here
  4. Enter in the email of the user you wish to authorize
  5. Select whether to allow full, unmanaged permissions to your account or to individually select areas to allow access to
  6. Click "Send Invite" - this will send an email to the user to create their account

You're done! The user will now receive an email to create their account and will have their own email and password. You can manage their access at anytime from the User Management tab.


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